Converging technologies are driving a radical re-think of government services. New customer demands require a transformation of government service paradigms. We need to go beyond service to focus on the experience.

 

GOVERNMENT EXPERIENCE:
THE NEXT CHAPTER IN SERVICE DESIGN

 

Government Experience (GX) is a new global framework for government service excellence from the UAE. We are optimizing government service experiences and going upstream to serve customers with intuitive, intelligent and delightful services, and we are  uniting  global practitioners and  innovators to do so. We are leading the next frontier in government experience design and delivery.

A NEW GLOBAL DIALOGUE

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Redesigning the future of government service experiences

 

GX Talks is a new is a dialogue series created and hosted by the Prime Minister’s Office of the UAE. GX Talks unites government decision-makers, global practitioners and renowned innovators to re-examine and re-define government experience for the future.

 

Activation formats:
  • Speeches
  • Roundtable Discussions
  • Fireside Chats
  • Workshops
  • Panel Discussions
  • SME Sessions
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EDUCATE

 

Share, disseminate and establish thought leadership around innovation in government services through talks, discussions, research findings, expert panels, screenings and global media engagement.
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DEBATE

Initiate and sustain a discourse around government services to be led by global experts, thought leaders, innovators, futurists, thinkers and academics.
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COLLABORATE

Promote cross-program collaboration and induce positive change in the development of government services.
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