AR

GOVERNMENT SERVICES FORUM

DIALOGUE ON THE FUTURE OF GOVERNMENT SERVICES

4TH EDITION MARCH 2022

WORLD GOVERNMENT SUMMIT 2022

People, Purpose & Possibilities:

Exploring New Frontiers In Government Services

THE 4TH GOVERNMENT SERVICES FORUM WILL BE HELD AT THE WORLD GOVERNMENT SUMMIT DURING EXPO 2020 DUBAI

Launched by the Emirates Government Service Excellence Program (EGSEP) at the Prime Minister’s Office in the UAE, the 4th Government Services Forum is being held at the World Government Summit during ‘Expo 2020 Dubai’. This Forum shall convene senior leaders from the public and private sectors to engage in a dialogue on the future of government services.

The Forum envisages exploring multiple topics including, changing citizen expectations and emerging technologies, and their impact on government services; how governments around the world are meeting these expectations and shifts, and addressing the challenges in delivering exceptional service experiences; and how services will evolve over the next 20 years.

Since its launch at the World Government Summit in Dubai, UAE in 2019, the Forum has been held at the Goldman School of Public Policy, University of California at Berkeley and GITEX Dubai. This is the 4th edition of the Forum.

The Forum aims to continue the discussion through the formation of a community focused on shaping the global agenda on government services.

A PLATFORM ENGINEERED TO PROPEL SHARED EXPERIENCES AND CHALLENGES INTO MEANINGFUL DIALOGUE AND ACTION

OBJECTIVES

Imagine future delivery mechanisms of government services enabled through emerging tech

Understand how service innovation is being adopted by governments and accelerated in the current context

Explore how governments can learn from the private sector experience of delivering next-gen services

Discuss hyper- personalized, proactive and AI-augmented services and government readiness

OUTCOMES

A shared perspective on the future of government services

Identify potential opportunities to drive strategic collaborations on the government services agenda

Identify policy and regulation changes needed to support the delivery of future government services

SESSION FORMAT

Moderated, closed-door 2 hour roundtable

EXPO 2020, DUBAI MARCH 30, 2022

PANELISTS: GLOBAL GOVERNMENT DECISION MAKERS; MINISTERS; THOUGHT LEADERS; PRIVATE SECTOR EXPERTS; CX LEADERS AND INNOVATORS.

PANELISTS INCLUDE:

null

SHAI-LEE SPIGELMAN

DIRECTOR GENERAL (FORMER) Ministry of Innovation, Science & Technology, Israel

null

CEVAT YERLI

CEO, The TMRW Foundation, Germany

null

DR. DANIEL KRAFT

PHYSICIAN, SCIENTIST & HEALTHCARE INNOVATOR; CHAIR, XPRIZE Pandemic & Health Alliance, USA

null

MOHAMED BIN TALIAH

CHIEF OF GOVERNMENT SERVICES, Government of UAE

null

RONALD MENZEL

CO-FOUNDER, Dreamscape, USA

null

TAAVI RõIVAS

Chairman, AuVe Tech, FORMER PRIME MINISTER of Estonia

null

KYRIACOS KOKKINOS

DEPUTY MINISTER TO THE PRESIDENT FOR RESEARCH Innovation & Digital Policy, Cyprus

null

PAUL MISENER

VP FOR GLOBAL INNOVATION POLICY AND COMMUNICATIONS, Amazon, USA

null

Marta A. Tomovska

Director, Team for Public Administration Reform and eGovernment Office of the Prime Minister, Republic of Serbia

null

Ulvi Mehdiyev

Chairman, State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan

null

DR. JONATHAN REICHENTAL

FOUNDER, Professor & Author, USA

1ST EDITION

FEB 2019 WORLD GOVERNMENT SUMMIT, UAE

THEMES

Future Citizen Now

Shifting Service Models

Next Gen Government Services

LEARN MORE

PARTNERS

2ND EDITION

FEB 2020 GOLDMAN SCHOOL OF PUBLIC POLICY, UNIVERSITY OF CALIFORNIA AT BERKELEY, USA

THEMES

A dialogue on the future of government services

LEARN MORE

PARTNERS

3RD EDITION

DEC 2020 GITEX, DUBAI UAE

THEMES

Building back better government experience in a post pandemic world

LEARN MORE

PARTNERS

#GXperience

https://Gxtalks.com/wp-content/themes/hazel/

https://Gxtalks.com//

#d8d8d8

style1

paged

No more posts to load.

Load More Posts

Loading posts...

d8d8d8

#

on

none

#

on

yes

yes

on

on